Mokaform

View your first responses

Learn how to view, analyze, and manage form responses in Mokaform's dashboard and analytics.

Congratulations! People are responding to your form. We'll show you how to view, analyze, and act on the data.

1. Access your responses

Navigate to your workspace dashboard.

Find your form in the forms list.

Look for the Responses column.

Click the response number (e.g., "2", "15", "47").

Alternative: click your form name to open the builder, then go to the Submissions tab.

What the numbers mean:

  • "0" — no completed responses yet
  • Number — total completed responses (clickable)
  • Completion % — how many people who started also finished

A completion rate above 80% is excellent. Below 60% suggests your form may be too long or confusing.

2. View individual submissions

What you'll see:

  • Complete answers for every field
  • Submission timestamp and completion time
  • Device information (mobile, tablet, desktop)
  • IP location (if enabled)

Organization tools:

  • Chronological order — newest first by default
  • Sortable columns — sort by any field or timestamp
  • Search — find specific responses quickly
  • Filters — show only responses meeting certain criteria

Check response quality

Look for:

  • ✅ Complete responses with all required questions answered
  • ✅ Thoughtful, detailed answers
  • ✅ Valid contact information
  • ⚠️ Spam or fake responses
  • ⚠️ Duplicate submissions
  • ⚠️ Nonsensical text in open fields

If you notice spam, add a CAPTCHA or require email verification in your form settings.

3. Export your data

FormatBest ForIncludes
CSVExcel or Google SheetsAll responses, timestamps
PDF ReportPresentationsFormatted summary
JSONDevelopers, advanced analysisRaw structured data
Individual PDFSingle response documentsOne submission

Go to the Submissions tab and click Export.

Choose your format.

Select options: all responses or a date range, all questions or specific fields, and whether to include timestamps and metadata.

Click Download.

Export to CSV for the most flexibility in analyzing your data.

4. Analyze your data

Response patterns:

  • Total submission count
  • Completion rate (started vs. finished)
  • Average completion time
  • Device breakdown (mobile vs. desktop)

Question insights:

  • Most popular choices in multiple-choice
  • Average ratings in scale questions
  • Common themes in open-ended responses
  • Questions with high skip rates

Geographic and timing:

  • Where responses come from
  • When people respond most
  • Response velocity (how quickly they come in)

Even with few responses, look for common themes in open-ended answers, popular choices, rating patterns, and demographic patterns.

Troubleshooting


Data privacy and security

Your responsibilities

  • Only collect data you actually need
  • Be transparent about how you'll use responses
  • Provide privacy policy information
  • Secure personal information appropriately
  • Follow GDPR, CCPA, or industry-specific requirements

Mokaform's protection

  • All data encrypted in transit and at rest
  • Regular security updates and monitoring
  • Compliance with major data protection standards
  • Secure data centers

Use strong passwords and don't share login credentials. Export and store data securely.


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